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HOW TO CONTACT US:
You can email us or call
us at (973) 875-6514. Our address is 20 Cedar Tree Trail, Sussex, NJ 07461.
HOW TO ORDER:
Click here to use our Order Form. Or you can call us at (973) 875-6514.
SPECIAL ORDERS: We always try to personally make each piece for you, using your measurements, so that the fit is as comfortable as can be. This is at no extra charge, but takes longer than if you had ordered generic stuff we already have in stock. Special orders must be arranged in advance by phone or in person. You will be given an estimated completion date at the time your order is placed. We will not begin working on your special order until complete payment is made. COLORS: If you wish for a color not listed here, it is considered a special order. You can contact us for details. SIZES: Be sure to indicate which size you want! Sizes correspond to standard store sizes for "small," "medium" and "large." "Extra large" is considered a special order and will cost more based on the materials used. You can contact us for details. PAYMENT:You may pay by check or money order payable to "Emporium Custom Leatheres." If paying by check, allow two weeks for the check to clear before work begins. We also accept all major credit cards. DELIVERY: Please allow 4 to 6 weeks for completion and delivery. We send all orders over $100 by overnight Express Mail from the US Post Office. We will make every effort to ship your order immediately after payment is confirmed, but sometimes we are out of stock and have to replenish (and obviously if it's a special order, we can't send it out until it's made!). Also, unusual sizes may take longer since we do not carry them in regular stock. If it appears that it will take more than a month for your materials to arrive, we will contact you. You will have the right at that time to cancel your order. SHIPPING COSTS: Shipping is now FREE to any US state or territory. Add 5% shipping costs to Canada. INTERNATIONAL: All international orders must be paid in U.S. Currency. Use an International Postal Money Order or a World Dollar Money order. No bank checks, personal checks, credit cards, or C.O.D. orders are accepted. Shipping charges for international orders are 10% of the merchandise. C.O.D. ORDERS: We no longer accept C.O.D. orders. We've been ripped off too many times by people who ordered something and then refused it once it was mailed to them, even before opening the box. Sorry about that. |